Who we are

Servants of the Cross is a Registered Charity in Canada. We are a Roman Catholic religious community which provides various programs to promote the Catholic faith. Our office is located at 33 Aurora Crescent, Ottawa, Ontario, Canada. Our website address is: https://servantsofthecross.ca.

What personal data we collect and why we collect it

Servants of the Cross collects personally identifiable information such as your email address, name, home/work address, and/or telephone number.

We also automatically collect information about your computer hardware and software that is automatically collected by servantsofthecross.ca including your IP address, browser type, domain names, access times, and referring website addresses.

Please note that if you directly disclose personally identifiable information or personally sensitive data through our Live Chat / Callback / SMS or Email widget, this information is collected and stored for the prevention of abuse and the safety and protection of vulnerable persons as per our Plan to Protect ® Policy.

We use the information we collect for the operation of our ministries, to maintain quality of service, and to provide general statistics regarding the use of our website. We also use your personally identifiable information to inform you of other products, services, or events available through Servants of the Cross. Additionally, Servants of the Cross may also contact you via email and electronic surveys to conduct research regarding your opinion or experience of current services or of potential new services that may be offered in the future.

Servants of the Cross does not sell, rent, or lease its customer lists to third-parties. We may share data with trusted partners to help us perform statistical analyses, send you email or postal mail, provide customer support, or arrange for deliveries. All such third-parties are prohibited from using your personal information, except to provide these services to Servants of the Cross. We will not, however, sell or transfer your personal information to third parties for commercial purposes.

Contact forms

When submitting any information on our website you consent and authorize us to use your personal information as explained in this Privacy Policy, and you consent to receiving email from Servants of the Cross. Should you wish to discontinue receiving these mailings simply unsubscribe by using the opt-out procedure. If you wish to opt-out from receiving email offerings you can click the “unsubscribe” link in any email.

Servants of the Cross does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent. We will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Servants of the Cross or the site; (b) protect and defend the rights or property of Servants of the Cross; and, (c) act under exigent circumstances to protect the personal safety of users of Servants of the Cross or the public.


Servants of the Cross uses “cookies” to help personalize each user’s online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to explain to the web server that you have returned to a specific page and consequently, save you time. You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Servants of the Cross site.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

How we protect your data

Servants of the Cross secures your personal information from unauthorized access, use or disclosure. Servants of the Cross secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other web sites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Vulnerable Sector

We do not knowingly collect personally identifiable information from children under the age of 18, nor do we knowingly distribute such information. We will obtain prior, verifiable parental consent before collecting any personally identifiable information from children under the age of 18. If we become aware that we have inadvertently received personally identifiable information from someone under the age of 18, we will keep the information perpetually as per our Plan to Protect ® Policy.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes. Before we are able to provide you with any information, correct any inaccuracies, or delete any information, however, we may ask you to verify your identity.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Updates to this Policy

Servants of the Cross will occasionally update our Privacy Policy to reflect company and customer feedback. We encourage you to periodically review our Policy to be informed regarding how Servants of the Cross is protecting your information.